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Privacy Policy

Privacy Policy

Declaration of collection of personal data

The purpose of this Personal Data Collection Statement (“PICS”) is to inform you, in accordance with the Personal Data (Privacy) Regulation:

for what purpose your personal data collected by us will be used after collection in connection with your use of this website (“Website”) or your purchase of products sold through this Website (“Products”);
to whom your personal data may be transferred; and
to whom you can direct requests for access to or correction of data.

We may revise these PICS by amending this page. Please check this page from time to time to take notice of any changes we make.

  1. User of data

1.1 (“we”, “us”, “our”) is the user of the data.

  1. 2. Persons involved

This PICS applies to the personal data of (“you” or “your”):

(a) Visitors: natural persons who visit our website;

(b) Users: persons who purchase, request or receive products;

(c) Contacts: persons who contact us through our website, by email or by other means.

  1. What we collect

3.1 We may collect, store, process, transfer and use the following types of personal data:

(a) of visitors: IP address or other unique device identifiers;*

(b) of users:

  1. username;
  2. account password;

iii. full name; *

  1. email address; *
  2. billing address; *
  3. shipping address

vii. payment details; *viii.

viii. telephone number;

(c) contacts:

full name; *
email address; *

iii. any other personal data that you provide to us.

* indicates mandatory personal data

3.2 If you do not provide us with the mandatory personal data, we may not be able to provide you with access to our website, provide you with our products or respond to your communications with us.

  1. Purpose and use

4.1 We may collect, store, process, transfer and use your personal data for any of the following purposes:

(a) to provide you with our products, for example:

to manage and fulfill your orders;
if you choose to register an account on our website, to create and maintain your registered account with us; and

iii. to process and facilitate the billing and payment of your orders;

(b) to monitor and analyze the use of our Website and to compile aggregate statistics about such use;

(c) to personalize your experience on our website, in particular by identifying your preferences and behavior to better meet your individual needs;

(d) to improve our Website and our products based on the information and feedback we receive from you and our analysis of your use of our Website and purchase of products;

(e) for research and development, and the use of your personal data for testing, research, analysis and assisting with product development (including with machine learning);

(f) for customer service and to help us more effectively respond to your service requests, to receive feedback and for support needs;

(g) for non-commercial communications relating to your orders, such as order confirmations and shipping notices;

(h) for technical and project management purposes;

(i) to help maintain the safety, security and integrity of personal information collected on our website;

(j) to prevent fraud

(k) for legal proceedings or as required by regulators, government agencies and official investigations;

(l) for direct marketing, but only if we obtain your consent (see section 11 below); and

(m) for other purposes directly related to the above.

4.2 The personal data collected by us may not be used for other purposes, unless:

(a) you have expressly consented to the use for the other relevant purposes;

(b) the purpose is directly related to the purpose for which the personal data were collected; or

(c) we are permitted to use the personal data for other purposes arising under an exemption or otherwise in accordance with applicable law and regulations.

  1. Transferors

5.1 We may transfer your personal data to the following persons:

(a) our employees and officers;

(b) our subsidiaries and their employees and officers;

(c) Shopify Inc, an IT service provider retained by us to operate and maintain the Website and to process your orders on the Website, and its subsidiaries and parent companies;

(d) Paypal Holdings Inc. and its affiliates, and other payment processors or facilitators (“Payment Processors”) that we may engage to perform payment processes for us in connection with our products or in connection with our business;

(e) suppliers of our products (“Suppliers”), to facilitate the shipping of our products to you;

(f) other service providers and data processors engaged by us, such as:

  1. administrative service providers;
    IT and software service providers;
  2. iii. data analytics service providers;

service providers for the recording and processing of data
cloud service providers; and
credit reference agencies.

(g) our insurers and bankers;

(h) our professional legal, financial and accounting advisors;

(i) other companies, organizations or individuals as required by law, regulation, legal process, governmental request, or when disclosure is appropriate for security reasons. This includes exchanging your personal information with other companies, organizations or individuals for fraud protection and prevention purposes; and

(j) other companies, organizations or individuals in connection with negotiations of any merger, sale of company assets, consolidation or restructuring, financing or acquisition of all or a portion of our business by or into such other company.

5.2 By making payments to us through payment processors, you are contracting directly with the payment processor and are subject to its terms of use and privacy policy. You should read the payment processor's privacy policy and, where applicable and at your sole discretion, indicate your agreement to it.

5.3 If we transfer your personal data to others, we will ensure the confidentiality of your personal data by including confidentiality or other contractual clauses in agreements with third parties with whom we share your personal data.

5.4 We may share your personal data with persons other than those described in section 5.1 above, if we inform you in advance and receive your consent.

  1. Cookies

6.1 Our cookie policy forms part of this privacy policy on which you can access and use our website.

6.1 A cookie is a small data file that a website can send to your computer or device when you visit our Website.

6.2 Cookies are used to make websites work better and more efficiently, usually by enabling them to recognise you and remember important information that will make your use of a website more convenient (for example, by remembering your user preferences).

6.3 We use cookies to:

(a) store technical data to ensure that our website loads and displays correctly and efficiently when you visit our website;

(b) remember choices you have made or information you have provided (such as your user name, language or region) so that your preferences are retained for future visits to our Website and so that you do not have to re-authenticate your identity on future visits;

(c) analyze how you navigate our Website to help us optimize its design; and

(d) track your behavior and preferences so that we can assess what type of information and products we can offer you.

6.4 We use:

(a) session cookies which are unique to each visit you make to our website; and

(b) persistent cookies, which are not deleted when you close your browser window and which are activated each time you visit our website.

6.5 The cookies we use are either:

(a) necessary cookies which are essential to our Website in order to help you move between pages and use the features of our Website;

(b) functionality cookies that allow our Website to remember choices you make and provide more personal features; or

(c) performance cookies that collect information about your use of our Website and help us improve the way it works.

6.6 We use a limited number of third-party cookies, which can be found in our Cookie Policy.

6.7 By continuing to use our website without notifying us of your refusal to use cookies or by withdrawing your consent, you agree to our use of cookies.

6.8 You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings on your browser. These settings are usually found in the “options” or “preferences” menu of your internet browser, or by clicking “help” in your browser menu. Deleting cookies may affect your use and experience of our website.

6.9 We do not store cookies longer than necessary for the function they fulfill. This function differs per cookie.

  1. Storage

7.1 We retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected. We may also retain your personal data for longer periods where necessary to fulfil our contractual or legal obligations.

7.2 The personal data you have provided to us will be destroyed at the end of this retention period.

  1. Access and correction

9.1 You have the right under the GDPR to:

(a) request a copy of your personal data held by us, unless we are exempt from responding to a data access request; and

(b) ask us to make any necessary corrections to any personal information you believe is inaccurate after we have responded to your data access request. We may refuse a data correction request if we believe the personal information is accurate, a statement of opinion, or the proposed correction is incorrect.

9.2 If you wish to access or correct your personal data, please contact us.

9.3 We reserve the right to charge a reasonable fee for handling a request for access to or correction of personal data.

  1. Direct marketing

10.1 We may use your collected personal data to sell our products directly to you.

10.2 The types of personal data that we use for direct marketing purposes are:

□ your full name;

□ your email address;

□ I do not object to the use of this type of personal data for direct marketing purposes.

□ I object to the use of the types of personal data in the ticked boxes for direct marketing (but not to the other types).

10.3 The direct marketing activities we plan to carry out using your personal data are:

□ information and promotional materials about: our products, products similar to products you have previously purchased, discounts and other promotions, and information about us that we think you may find useful;

□ updates about our website or our products; and

festive greetings.

□ I do not object to receiving this type of direct marketing activities.

□ I object to receiving the types of direct marketing activities listed in the ticked boxes (but not to the other types).

10.4 Unless you expressly provide your consent, we may not use the types of personal data for the direct marketing activities described in this section 11.

10.5 If we receive your consent to direct marketing, we may disclose your personal data for direct marketing purposes to the persons set out in section 5.1 above.

10.6 You may ask us to stop using your personal information for direct marketing purposes at any time by emailing us or by replying “unsubscribe” to any direct marketing communication from us.

Cookies


  1. At the end of this cookie policy you will find a list of our cookies. We use the following cookies:

1.1 Strictly necessary cookies

- These allow you to benefit from services that you have specifically requested. These cookies are essential to enable you to navigate the site and use certain features, such as access to secure areas. Without the use of these cookies, services you have asked for, such as the shopping basket or electronic payment, cannot be provided.


1.2 Functionality cookies

- These cookies remember what you have selected to improve your experience. These cookies are used to recognize you when you return to our site. They allow the site to remember choices you make (such as your user name, language or region) and provide enhanced and personalized features such as greeting you by name. They can also be used to remember changes you have made to the size or type of text and to store other parts of our site that you can personalize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect is anonymized so that your browsing activity on other sites cannot be tracked.

1.3 Tracking, targeting or advertising cookies

- These cookies collect information about your browsing habits. These cookies record your visit to our website and the pages you have visited, as well as the links you have followed. They are used to show you advertisements that are more relevant to you and your interests, to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are also used to track whether you have clicked on one of our partner sites to reach our site, so that we can manage our partner network.

We use this information to make our website and the advertising displayed on it (including product recommendations) more relevant to your interests. These cookies are also placed by third parties (including advertising networks) with our permission. These cookies record the fact that you have visited our website and the pages you have visited. This information is shared with other organisations, such as advertisers, and may be used to show you third party adverts on websites or applications (or by email if you have consented) based on your online activity.

1.4 Changing browser settings

- If you do not change your browser settings but continue to use our website, we will assume that you agree to us continuing to download cookies to your device. Whether you allow us to download cookies is your decision, but if you choose to disable cookies by changing your browser settings, our website and its functionality may not work in the same way or provide you with the same personalized experience. If you delete all your cookies, you will need to update your settings with us again. If you use a different device, computer profile or browser, you will need to tell us your preferences again.

1.5 Opt-out options
Opt-out options are available to prevent you from receiving targeted advertising from third parties:
Network Advertising Initiative - Visit http://www.networkadvertising.org/choices
EDAA - For more information, visit http://www.youronlinechoices.eu

For more information about cookies, visit: https://ico.org.uk/for-the-public/online/cookies/ and https://www.google.co.in/intl/en/policies/technologies/cookies/", https://www.google.co.in/intl/en/policies/technologies/cookies/